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Install the Chat Widget

Adding the Blawby chat widget to your website helps your firm capture leads 24/7, qualify prospects automatically, and reduce intake friction. With the widget, potential clients can start intake instantly—no phone tag or email delays—so you never miss a lead, even after hours.

Install your chat widget so potential clients can complete intake directly from your website. For more on intake workflows, see Intake Workflows Guide.

Section 1: The easy way (no technical skills needed)

If you are a lawyer or paralegal and do not manage website code, start here.

Find your chat URL in Blawby

  1. Sign in to your Blawby dashboard.
  2. Open your widget/chat setup area.
  3. Copy your chat URL.

Use your chat URL immediately

You can launch intake today without touching website code:

  • Paste the chat URL in intake emails
  • Add it to your email signature
  • Share it with potential clients directly

Ask your web designer to add it to your website

If someone else manages your site, forward them this page and point them to Developer installation.

Section 2: Add it to your website yourself

If your website uses a builder, you can usually add the widget without coding.

Squarespace

  1. Open the page where you want intake chat available.
  2. Add an Embed block.
  3. Paste the widget code from your Blawby setup.
  4. Save and publish.

Wix

  1. Open your site editor.
  2. Add an Embed element.
  3. Paste the widget code from Blawby.
  4. Save and publish.

WordPress

  1. Open the page editor.
  2. Add a Custom HTML block.
  3. Paste the widget code from Blawby.
  4. Update/publish the page.

Quick test after publishing

  1. Open your website in a private browser window.
  2. Confirm the chat appears.
  3. Send a test message.

Developer installation

Use this section if your web developer wants script-level installation.

Get the exact snippet from your dashboard. Open your practice's widget settings in Blawby and copy the install code shown there — it includes your firm's slug, default styling, and any locale options you've configured. The example below shows the shape of what you'll see; the canonical version comes from the dashboard.

<script
  async
  src="https://ai.blawby.com/widget/embed.js?slug=YOUR_PRACTICE_SLUG"
></script>

Replace YOUR_PRACTICE_SLUG with the slug shown in your practice settings (e.g. acme-law).

What the widget supports out of the box

  • AI-guided intake in 18 languages with full RTL for Arabic.
  • File uploads up to 25 MB per file (images, video, audio, PDF, Word).
  • Optional consultation fees — gate submission on a Stripe payment when you've configured one for the intake template.
  • Conditional fields — the AI only asks follow-up questions when a parent answer matches.
  • Practice branding — your firm's name, logo, and accent color, configured in the dashboard (no code changes needed).

Next Step

Once your widget is live, set and test your intake workflow before sending traffic.

Set Up Client Intake